Legal

Privacy & Cookie Policy

This policy explains how Magero Consulting ("Magero", "we", "us") collects, uses and protects personal information when you visit this website or get in touch with us, and how we use cookies and similar technologies. We are the data controller for the personal information described here.

Who we are and how to contact us

Magero Consulting, 80 Coleman Street, London EC2R 5BJ.
Email: info@mageroconsulting.com
Telephone: 020 3500 4069

If you have a question about this policy, or wish to exercise any of your rights, please contact us using the details above.

Information we collect

We collect the following information:

  • Information you give us. When you complete a contact form or email us, we collect your name, email address, telephone number and anything else you choose to include in your message.
  • Information collected automatically. When you browse the site we may collect your IP address, browser and device type, approximate location, the pages you view and how you arrived at the site. This is collected through cookies and only where you have consented to analytics cookies.

We do not knowingly collect information from children, and we do not collect special category data through this website.

How we use your information

We use personal information to:

  • respond to enquiries and provide the services you have asked about;
  • manage our relationship with clients and prospective clients;
  • maintain the security and performance of our website and protect against spam and misuse;
  • understand how the website is used so that we can improve it;
  • meet our legal, regulatory and professional obligations, including those arising from our RICS regulation.

Our lawful bases for processing are our legitimate interests in operating and promoting our business and responding to enquiries; the performance of a contract where we are engaged to provide services; your consent, where we rely on it for non-essential cookies; and compliance with our legal obligations.

Sharing your information

We do not sell your personal information. We share it only with:

  • service providers who support the running of this website and our business, such as our website hosting, email and analytics providers, who act on our instructions;
  • our professional advisers, where necessary;
  • regulators or other authorities, where we are required to do so by law.

Some of these providers may process data outside the UK. Where that happens, we take steps to ensure an appropriate level of protection is in place, such as the UK International Data Transfer Agreement or Addendum.

How long we keep it

We keep enquiry correspondence for as long as needed to deal with your enquiry and for a reasonable period afterwards in case you get back in touch. Client records are retained for the duration of the engagement and afterwards in line with our professional, insurance and legal obligations. Analytics data is retained in aggregate form only.

Your rights

Under UK data protection law you have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct information that is inaccurate or incomplete;
  • ask us to delete your information, or to restrict how we use it;
  • object to processing that we carry out on the basis of our legitimate interests;
  • ask us to transfer your information to another organisation;
  • withdraw your consent at any time, where we rely on consent.

To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office at ico.org.uk, though we would appreciate the chance to resolve your concern first.

Cookies

Cookies are small text files placed on your device when you visit a website. We use them to keep the site working properly and, with your permission, to understand how it is used.

We use the following categories of cookie:

  • Strictly necessary cookies. Required for the website to function, including remembering your cookie preferences and keeping forms secure. These cannot be switched off.
  • Analytics cookies. Used to collect anonymous information about how visitors use the site, such as which pages are most popular. These are only set if you accept them.

Managing your cookie preferences

When you first visit the site you are asked which cookies you are happy for us to use. You can change your choice at any time through the cookie preferences banner. You can also block or delete cookies through your browser settings, though the site may not work as expected if you block strictly necessary cookies.

Other websites

This website contains links to other websites, including LinkedIn. We are not responsible for the content or privacy practices of those sites, and we recommend you read their own privacy notices.

Security

We take appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No transmission over the internet can be guaranteed to be completely secure, but we work to keep the risk to a minimum.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page.